Cookie Policy

This Cookie Policy explains how ACE.com Casino and its related services use cookies and similar tracking technologies on our website, including pages connected to our ACE.com Casino brand.

By using our site, you agree to the use of cookies as described in this policy, unless you disable them through your browser or device settings, or adjust your preferences through any cookie tools we make available. We want this page to be easy to understand, so we explain what cookies do, why we use them, and what choices you have.

What Cookies Are and Why They Matter

Cookies are small text files placed on your computer, phone, or tablet when you visit a website. They help a site recognize your device, remember certain information about your visit, and support features that make the website work as expected.

Cookies can remember things like your session details, language settings, login status, security checks, and site preferences. They can also help us understand how visitors use ACE.com Casino so we can improve speed, navigation, content, and overall performance.

Some cookies last only while your browser is open. These are often called "session cookies." Others stay on your device for a set period or until you delete them. These are commonly known as "persistent cookies."

How ACE.com Casino Uses Cookies

We use cookies to support the operation, safety, and performance of our website. In many cases, cookies are necessary to deliver the services you request and to keep the site secure.

Cookies may be used to keep you signed in during a session, remember your preferences, detect suspicious activity, measure site traffic, and improve how our pages load across devices. They may also help us understand which features are most useful to visitors and whether technical issues need attention.

In some cases, cookies may support tailored content, promotions, or advertising, including content shown through our own services or through third-party platforms. Any such use is subject to applicable law and, where required, your consent.

The Key Types of Cookies We May Use

We use several categories of cookies on ACE.com Casino. Each category serves a different purpose.

Essential Cookies That Keep the Site Running

Essential cookies are required for the basic operation of the site. Without them, important functions may not work properly.

These cookies may help with page navigation, access to secure areas, fraud prevention, session management, form submission, and account-related functions. They are generally set in response to actions you take, such as logging in, adjusting privacy settings, or using secure features.

Because these cookies are necessary for the website to function, they usually cannot be switched off through our site tools. You can still block them in your browser, but parts of the site may stop working or become unavailable.

Functional Cookies That Remember Your Preferences

Functional cookies allow the site to remember choices you make so your experience is more convenient and consistent.

For example, these cookies may store your language settings, device preferences, region, or other customized display options. They can also help us remember information you have entered previously so you do not have to repeat it each time you visit a page.

If you disable functional cookies, some personalization features may no longer work as intended.

Performance Cookies That Help Us Improve

Performance cookies collect information about how visitors use the site. This might include which pages are visited most often, how users move through the website, how long pages take to load, and whether any errors appear.

These cookies help us measure and improve website performance. The information they collect is usually aggregated and does not directly identify you on its own. We use these insights to refine navigation, fix weak spots, and make the website faster and easier to use.

If you choose not to allow performance cookies, we may have less insight into how visitors use the site, which can limit our ability to improve it efficiently.

Marketing Cookies and Advertising Technologies

Marketing cookies are used to support advertising, promotional measurement, and content relevance. These cookies may track browsing behavior across our site and, in some cases, across other websites.

They can help limit how often you see the same ad, measure campaign effectiveness, and show content that is more relevant to your interests. These cookies may be set by us or by third-party advertising and analytics partners.

If you decline marketing cookies, you may still see ads, but they may be less relevant to your interests.

Similar Technologies We May Use

In addition to cookies, we may use similar technologies such as web beacons, pixels, tags, SDKs, and local storage. These tools can perform similar functions, such as recognizing device activity, understanding campaign performance, and supporting site features.

For simplicity, this Cookie Policy refers to these tools collectively as "cookies" unless the context requires otherwise.

First-Party and Third-Party Cookies Explained

Some cookies are placed directly by ACE.com Casino. These are called first-party cookies. Others are placed by service providers or external partners. These are called third-party cookies.

Third-party cookies may be used for analytics, customer support tools, embedded content, fraud monitoring, payment processing support, and advertising services. For example, if we use third-party tools tied to customer support, analytics, or payment workflows involving Bank Transfer, Discover, MasterCard, or Visa, those providers may place cookies or similar technologies as needed for security, performance, or service delivery.

We do not control all third-party cookies directly. Their use is also governed by the privacy and cookie policies of the relevant third parties.

How Cookies Support Security and Account Protection

Cookies play an important role in helping us protect users and maintain a safe website environment. They may help identify irregular activity, support login integrity, prevent repeated failed authentication abuse, and detect potential fraud or misuse.

Security-related cookies may also help us verify requests, maintain secure sessions, and support abuse prevention systems. Blocking these cookies can interfere with security protections and may affect your ability to use account or support features safely.

How Cookies Improve User Experience

Cookies can make the site more convenient by remembering settings and reducing repeated steps. For example, they may help keep a session active while you move between pages, remember consent preferences, or load content in a way that better fits your device.

They can also help us understand where users run into friction. If a page loads slowly or users leave a process before finishing it, performance data may show us where we need to improve. That leads to a smoother and more reliable website over time.

Your Consent Choices and When They Apply

Where required by applicable law, we will ask for your consent before placing non-essential cookies on your device. This typically applies to categories such as performance, functional, or marketing cookies, depending on the legal rules that apply in your location.

You may be able to accept all cookies, reject certain categories, or update your preferences at any time through our cookie banner or settings tool, if available. Your preferences do not usually apply retroactively to cookies already deleted from our systems or from your device, but they can control future cookie placement.

Essential cookies may still be used because they are necessary for core site operation, security, and requested services.

How to Manage, Disable, or Delete Cookies

Most web browsers let you control cookies through their settings. You can usually block cookies, delete existing cookies, limit certain third-party cookies, or receive alerts before cookies are stored.

The exact steps depend on your browser, but these options are often found in sections labeled "Privacy," "Security," or "Site Settings." If you use multiple devices or browsers, you may need to update your preferences on each one separately.

If you disable all cookies, some parts of ACE.com Casino may not function properly. For example, pages may not remember your settings, secure areas may become harder to access, and some support or account-related features may not work as intended.

Browser-Level Cookie Controls

Most users manage cookies through common browsers such as Chrome, Safari, Firefox, Edge, and mobile browsers on iPhone or Android devices. Browser settings generally allow you to:

Delete stored cookies Block all cookies Allow only certain cookies Block third-party cookies Clear cookies when the browser closes

Because browser tools change from time to time, you should check your browser's latest help pages for current instructions.

Do Not Track and Similar Signals

Some browsers offer a "Do Not Track" setting. At this time, there is no single industry standard for responding to Do Not Track signals across all websites and services.

Because of that, our site may not respond to every browser-based Do Not Track request in a uniform way. If standards change, we may update our practices and this policy accordingly.

Data Collected Through Cookies

Cookies may collect technical and usage-related information such as IP address, browser type, device identifiers, operating system, referring URLs, time spent on pages, pages visited, clicks, and general location data based on IP.

In some cases, cookie data may be linked with information associated with your account or interactions with our services, where permitted by law and consistent with our privacy practices. When that happens, we handle that information in line with our applicable privacy obligations.

Retention of Cookie Data

Different cookies remain active for different periods. Some expire when your browsing session ends, while others remain for a longer period so preferences and settings can be remembered across visits.

Retention periods may vary depending on the purpose of the cookie, legal requirements, security needs, and the settings of the relevant service provider. You can remove many cookies earlier at any time through your browser controls.

Policy Updates You Should Know About

We may update this Cookie Policy from time to time to reflect changes in law, technology, our services, or how we use cookies. When we make changes, we will post the revised version on this page and update the effective date where appropriate.

Your continued use of the website after an updated policy is posted means the newest version will apply, to the extent permitted by law. We encourage users to review this page periodically so they stay informed about current cookie practices.

Questions About Privacy or Cookies

If you have questions about this Cookie Policy, cookies used on ACE.com Casino, or privacy-related matters, you can contact us using the details below.

Email: support@ace.com

Phone: +1 (424) 414-2416

If you reach out, please include enough detail for us to understand your request, such as the browser or device you used, the page involved, and the nature of your question. That helps us respond more efficiently and accurately.